Frequently asked questions

How long do orders take to ship?


All items are made to order and will take up to 1-3 weeks to ship out. All wholesale orders are shipped USPS Priority and should arrive between 1-3 days.




Oh no! A customer has a broken piece of jewelry! What do I do?


All jewelry repairs can be sent to:
Mary Kathryn Design PO Box 331516 Nashville, TN 37203 Please include customer name, address and phone number. I am happy to ship repaired jewelry directly to customer or back to the store. Please include where you would like it shipped when shipping the item back to me.




Are wholesale items final sale?


Yes, all wholesale orders are final sale and cannot be exchanged or returned.




I would like to set up an event or trunk show!


Please email me at info@marykathryndesign.com to set up a trunk show, schedule permitting!




Does Mary Kathryn zip code protect?


Zipcode protection is determined by design team.




Minimum Wholesale Orders


Minimum $250 opening order. Reorders are $150. Orders over $500 get complimentary jewelry pouches. Orders over $1,000 get complimentary jewelry boxes.





FAQ

Contact

Tel: 256-479-2654 call or text

info@marykathryndesign.com

© 2018 by Mary Kathryn Design.

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